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Writer's pictureRishabh Khandke

Unlocking NDIS Potential: Latest Updates and Expert Insights:

Updated: Jan 7, 2024

The SCHADS award has gone up by 5.75%, which is higher than the increase in the Price Guide. Additionally, the superannuation payments to employees have also increased by 0.5%, making it a total of 11% for this year.


The NDIS is on the brink of transformation, with articles and news alluding to forthcoming changes in its functionality. The NDIS landscape is poised for change as discussions about potential updates to its functionality circulate. The NDIS is undergoing significant changes with the introduction of the Pace system. These changes include the removal of service bookings, increased participant involvement in fund management, bulk uploads for claims, and the introduction of Endorsed Providers who receive immediate payment. Non-endorsed providers will have to wait seven days for payment approval. As providers and participants brace for potential changes, it is essential to stay informed and prepared.


Organisations within the sector are experiencing significant difficulties as it is becoming increasingly challenging for them to maintain profitability. Therefore, it is crucial to keep a close eye on overhead costs to ensure quality of support provided to participants remains intact, while also ensuring sustainability and the ability to deliver valuable services to the participants.


We've put together a helpful graph based on the information provided above.

Please note that this graph represents a likely outcome of how an organisation could operate under the current NDIS model. it is important to remember that each company may have its own unique structure and percentage breakdowns. If you are interested in understanding your organisation’s specific structure better and would like support to overcome the many challenges organisations have within the sector do not hesitate to reach out to us. We are here to help!





Unlocking Success with Clay Consulting: How We Can Assist You.

Facing challenges and managing costs efficiently are vital for companies, and Clay Consulting is here to provide valuable assistance in the following ways:


  • GAP Analysis: We will actively engage with service providers to gain insights into their operational challenges and issues. Our collaborative approach aims to identify gaps in service delivery, resource allocation, and compliance with NDIS guidelines. By understanding your operations, we will tailor solutions to address the identified gaps and highlight any additional issues that may arise. Our comprehensive analysis will result in recommendations and action plans to enhance service efficiency and quality for individuals with disabilities. Additionally, we can collaborate in evaluating other operational expenditures to identify and rectify any unnecessary outlays.

  • Streamlining Processes: We will conduct an analysis of your company's administrative costs and develop strategies to minimise or optimise these expenses. Our main goal is to support companies in effective cost management and improving overall operational efficiency. Specifically, we will identify areas of double data handling and streamline the flow of information between different teams to minimise redundant tasks and save time. By collaborating together, we can pinpoint areas for improvement, ensuring companies can continue delivering exceptional service to their clients.

  • Plan Utilisation: Optimising the utilisation of a client's NDIS plan is both crucial and challenging. Unused funds in a plan have two negative implications: participants miss out on valuable supports, and there is a risk of reduced funding in the next plan. Providers also face risks when over providing supports, as they incur costs without corresponding cash inflows, endangering the sustainability of their operations. Our expertise and innovative ideas can help align these aspects by exploring additional support options that benefit both clients, increasing the supports they receive, and companies, generating additional revenue. Get in touch with us to discuss how we can assist you.

  • Claims Support: Our team brings expertise in NDIS claiming and stays on top of changes, including those in accordance with Pace. We streamline your systems, reducing the time required to claim for the supports provided, and ensure timely submissions. Beyond setup assistance, we offer services to review your open invoices, facilitating the efficient retrieval of funds. Additionally, we provide the option to handle claims on your behalf, reducing administrative costs for your organisation.

  • Compliance Support: We  specialize in guiding organisations through various compliance processes, addressing service-related inquiries, and facilitating auditing procedures. We excel in assisting with queries related to the National Disability Insurance Scheme (NDIS), offering expertise in navigating the complexities of NDIS audits. Our dedicated team is committed to providing comprehensive assistance and reliable answers to any questions pertaining to delivering support services to clients.

  • Ongoing Issue Resolution: Dedicated to ongoing issue resolution, we emphasize accessibility and responsiveness. Feel free to reach out whenever challenges arise or if you have inquiries concerning the National Disability Insurance Scheme (NDIS). We provide timely advice and effective solutions across various domains, including quality, assurance, finance, claiming, and other business processes.

  • Strategic Operational Enhancement: Combining interactive tools for tracking progress in areas such as client funding utilization, operational budgeting, and documentation expiry with the implementation of streamlined processes. Our focus is on reviewing business operations, suggesting improvements, and implementing strategies to enhance efficiency and reduce business costs.


Conclusion


In the ever-evolving NDIS industry, providers must proactively adapt their processes, manage costs effectively, and maintain a strong focus on delivering quality supports to participants. By analysing the breakdown of expenses, implementing strategic measures, and exploring innovative solutions, companies can navigate these challenges effectively. The ultimate goal is to ensure the provision of excellent services to the participants while ensuring the financial sustainability.

If you have any questions or are interested in further discussion or assistance, please reach out to us. We are committed to supporting your company in successfully navigating these changes and improving operational efficiency.




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